Contact Dysaky

We offer several shipping options to meet your needs:

• Standard Shipping (5-7 business days): Free for orders over $100, otherwise $9.99
• Express Shipping (2-3 business days): $19.99
• Priority Shipping (1-2 business days): $29.99
• International Shipping: Available to most countries, rates and delivery times vary

All orders are processed within 1 business day. Tracking information is provided via email once your order ships. For security reasons, all hardware wallets require signature upon delivery.

For security reasons, we have a limited return policy for hardware wallets:

• Unopened products in original packaging can be returned within 30 days for a full refund.
• Products with broken tamper-evident seals cannot be returned, as we cannot guarantee they haven't been compromised.
• Defective products can be exchanged for a new device within the warranty period (2 years for most products).

To initiate a return or exchange, please contact our support team with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the product is defective.

Every Dysaky device includes multiple security features to verify authenticity:

1. Check the tamper-evident packaging for signs of tampering.
2. Verify the holographic security seal on the device.
3. During initial setup, your device will perform an automatic authenticity check.
4. Visit our verification portal at verify.dysaky.com and enter your device's unique serial number.

If you have any concerns about the authenticity of your device, please contact our support team immediately and do not use the device to store cryptocurrency.

Yes, we offer volume discounts for business customers and enterprise solutions. Our enterprise program includes:

• Volume discounts starting at 10+ devices
• Custom firmware options for specific business requirements
• Dedicated account manager and priority support
• Extended warranty options
• On-site training and implementation assistance

For more information about our enterprise solutions, please contact our business team at [email protected] or call +14062151426.